Last Updated: October 27, 2025

1 Stop African Caribbean we operates as an online grocery store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website, you consent to the practices described in this policy. If you do not agree with the terms, please discontinue use of our site and services.

 

1. Information We Collect

We collect personal information that you provide to us voluntarily and automatically through your interactions with our website.

a. Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)
  • Account login credentials (if applicable)

b. Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Referring URLs and pages visited
  • Date and time of access
  • Cookies and similar tracking technologies (see Section 6 below)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products to you
  • Communicate with you about your orders, promotions, and updates
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal and regulatory obligations

We only collect and use the information necessary for these purposes and retain it for as long as needed to fulfill those purposes or as required by law.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following cases:

  • Service Providers: With trusted third parties that help us process payments, deliver orders, host our website, or provide analytics.
  • Legal Requirements: When required to comply with applicable laws, court orders, or government requests.
  • Business Transfers: If we merge, sell, or transfer part or all of our business, your information may be included in that process.

All third-party service providers are required to handle your data securely and use it only for the purposes agreed upon.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no online system can be guaranteed 100% secure. You are encouraged to use strong passwords and safeguard your login details.

5. Your Privacy Rights (Canada)

As a Canadian resident, you have the right to:

  • Access and request a copy of your personal data
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw consent at any time (where applicable)
  • Ask how we collect, use, or disclose your data

To exercise these rights, please contact us at: hello@1stopafricancaribbeanmarket.com

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience. Cookies help us:

  • Remember your shopping cart items
  • Personalize your browsing experience
  • Analyze traffic and improve site performance

You can adjust your browser settings to refuse cookies or notify you when they are being used. However, some website features may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to have it deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

1 Stop African Caribbean
 Email: hello@1stopafricancaribbeanmarket.com
 Address: Ontario, Canada