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Continue ShoppingTerms Of Use
1. General Information
Welcome to 1 Stop African Caribbean. These Terms of Service (“Terms”, “Agreement”) govern your use of our website, online store, and related services (collectively, the “Services”) provided by 1 Stop African Caribbean.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making a purchase or using any part of our Services.
If you do not agree to these Terms, you must not use our website.
2. Eligibility
To use our website or make a purchase, you must:
- Be at least 18 years old, or the age of majority in your province or territory; and
- Have the legal capacity to enter into a binding agreement.
If you are using the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
3. Account Registration
Some features of our website may require you to create an account. When registering, you agree to:
- Provide accurate, complete, and current information
- Keep your account credentials confidential
- Notify us immediately of any unauthorized use of your account
You are responsible for all activity under your account. We are not liable for any loss or damage resulting from your failure to secure your account credentials.
4. Product Availability & Pricing
All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
We make every effort to display accurate product descriptions, images, and pricing. However, occasional errors may occur. We reserve the right to:
- Correct pricing or product errors at any time
- Cancel or refuse any order if an error or inaccuracy is found
- Limit quantities of any products purchased per person, household, or order
If your order is cancelled after payment, you will receive a full refund for the affected item(s).
5. Returns & Exchanges
- For health and safety reasons, we do not accept returns or exchanges on perishable food items.
- Returns and exchanges are accepted within 14 days of delivery, provided the item is unused and in original condition.
- Sale or clearance items may not be eligible for return unless defective.
- Customers are responsible for return shipping unless the item is faulty or incorrect.
- Please refer to our Return Policy for detailed instructions.
6. Promotions & Discounts
- Promotional codes must be applied at checkout and cannot be added after the order is placed.
- Each promotional code is valid for a limited time and may only be used once unless otherwise stated.
- Discounts cannot be combined with other offers unless explicitly mentioned.
- We reserve the right to cancel any promotional campaign or reject discount code misuse at our discretion.
7. Privacy Policy
We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.
- We only collect personal data necessary to process your orders and improve your experience.
- Your data will never be sold or shared with third parties without your consent, except for order fulfillment.
- We use cookies to personalize content and analyze traffic. You can manage your cookie preferences in your browser settings.
8. Account & Security
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend accounts for any suspicious or fraudulent activity.
9. Contact Information
If you have any questions regarding these Terms of Use, please contact us at support@1stopafricancaribbeanmarket.com.